Persona Consulting services

Persona helps growing businesses manage the operational challenges of a changing workforce.

With a complete range of HR consulting services—from benefits and compensation to recruiting, training and risk management—Persona delivers a tailored solution designed around each client's individual needs and unique challenges.

Simply put, our clients rely on us to manage a variety of people issues that affect the lives of their employees, the performance of their organization and the growth of their business.

Below is a list of our services.

General Human Resources

Growing a business means depending on people. And as your company grows, people-related issues become more demanding and complex.

Using a team of HR experts lets you focus on what you know best—your business—while ensuring that the people needs of the company are being met, managed and optimized.

Perform Human Resources Practice Audits
Create and implement Best Practices
Evaluate and Implement Basic HR and Operations for Start-ups and Small companies

Strategy and Planning

We work directly with key decision makers to develop an integrated HR strategy and plan that fits your company's specific needs.

Prioritize key initiatives
Develop implementation plans
Assist with board approval
Execute, or train your staff to execute

Compensation

Employing the right people is critical to your company's success. Ensuring that you're compensating them correctly is critical to employee retention and profitable growth.

We'll help design incentive and compensation plans that work for both you and your employees.

Conduct compensation research
Evaluate, recommend and create compensation and incentive plans

Benefits

Navigating the complicated world of employee benefits takes industry knowledge and experience. We'll help you get the right benefits package for your company, at the right price.

Interview brokers to find one that is best suited to represent your needs
Assist in choosing your benefits packages and providers
Analyze annual benefit offering and recommend plan and cost improvements
Act as your benefits administrator
Assure regulatory compliance

Performance Management

Getting the most out of each dollar you spend on employees is paramount to the success of your company.

We'll develop programs that give you the tools to evaluate employee performance and create programs to determine when it's time to develop and invest in your current employees—and when to start looking for new ones.

Evaluate current performance program and recommend changes
Create development plans to improve employee performance
Create performance management and evaluations to best suit your company
Job description editing and development
Advice and assistance on hiring, firing, and disciplinary actions
Exit interviews

Risk Management

Mitigating unnecessary risks is an inherent part of growing a business. We'll help you understand and avoid the risks of sexual harassment, provide insight into the complexities of employment law and create employee policies that keep you protected.

Create customized employee handbooks and employment policies
Assist with sexual harassment investigation and resolutions
Facilitate annual sexual harassment prevention training
Manage and attend hearings for EEO, unemployment, wage, and hours claims on your behalf
Represent you for regulatory compliance-department of Labor, FMLA, ADA

Recruiting, Onboarding, Orientation

Finding the right people for your company can mean the difference between success and failure.

We'll help you find, recruit and hire the best people possible to give you the competitive edge you need.

Create recruitment and retention practices, applications and hiring processes
Post job, screen and review résumés
Phone screen, interview potential candidates
Manage skills testing
Perform reference checks and facilitate background checks through a 3rd party vendor
Assist in negotiating, hiring, creating, and presenting offer letters
Assist in budgeting for staff and resourcing for accounts

Retention

Losing a key member of a high-performing team is a disruption that can cost you time, momentum and value. Retention plans can help ensure that you remain competitive in the market, and that today's successes will continue tomorrow.

Recommend and establish retention plans
Develop pathways for employee incentives and rewards
Succession planning

Independent Contractors

Having a team of independent contractors can give you staffing flexibility in a volatile marketplace.

Having a process and a policy for finding and maintaining a network of freelancers means that you will always know that they will be there when you need them.

Assist you in finding, building, maintaining, and tracking a freelance network
Negotiate and contract with freelance resources
Develop and implement policies for contracting with freelance resources

Training and Development

Equipping your workforce with the right skills, tools and know-how is essential in today's fast-paced, ever-changing world. As your company grows and adapts, so must your employees.

Training and development programs help you turn good employees into great ones, ensuring that your company grows along with them.

Identify knowledge gaps
Create comprehensive training and development plans
Manage training programs
Identify and recommend specific training resources

Operational Efficiency

Growing a business and maximizing success means constantly looking for ways to improve and optimize the things you do well.

By creating processes and procedures that maintain the most critical parts of your business, you can focus on growing the business, not just running it.

Audit current process and procedures to recommend efficiencies and best practices
Interview vendors and partners (payroll, attorneys, brokers) to help find the right ones for you
Determine and set budgets, facilitate company wide forecasting
Open offices—find real estate, lease agreements, process, procedures, etc.

Organizational Structure

We work with key decision makers and management teams to organize your staff to accomplish company goals and operate efficiently.

Structure organizations based on function, division, skillset
and output
Create organizational charts
Identify and outline roles and responsibilities

Culture

Sustaining the cultural underpinnings of an organization is one of the most critical and challenging tasks for a growing business. While systems, processes and behaviors will evolve over time, the anchoring tenets and values should remain constant.

We will help you find that balance, preserving the culture that you have worked so hard to create, no matter how fast you grow or how big you get.